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Everything you wanted to know about a Klevio installation (but were too shy to ask)

We often hear from people who love the idea of getting Klevio for their home or business, but would quite like to know more about how it’s installed before they commit. So we thought we’d condense all of the fundamentals into a blog post to help you understand what to expect when it comes to installation day.

What do we install?

A Klevio smart access device

A Klevio device is usually wall-mounted or installed in a cupboard out of view at a mid-point between your door, your existing intercom handset (if you have one) and a power socket.

We provide different types of Klevio devices & other
hardware depending on your installation. But essentially, a Klevio device connects to your locks and enables you to unlock them directly from the Klevio app on your phone or from the Klevio web dashboard on your tablet or computer.

Electric strike

To install an electric strike, we’ll remove the ‘keep’ in your door frame and replace it with a strike. Installing the strike may require us to remove material from the door frame with a chisel and/or power tool. A cable will need to be run from the strike to the Klevio device.

All Klevio-enabled doors require an electric strike or some other form of electric lock. For example in flats, we usually install one on your private door, as communal doors are usually already electrified.

If you’d like to know more about this specific aspect of a Klevio installation, watch our video about electric strike on our YouTube channel.

Power supply

A Klevio device requires its own power supply and so we’ll need access to a plug socket. If you’d like to hard-wire your Klevio device into the mains, we’d recommend contacting an electrician to get them to fit a fused spur. Please get in touch if this is the case and we can provide some more technical information for you to pass on to your electrician.

If necessary, we can cut the cable of our plug to the exact length required.


Cable needs to be run between your Klevio device and 1) the electric strike 2) the power supply 3) the intercom handset.

The cable we use is white telephone wire. As much as possible, it will be run discreetly, secured along skirting with staples. At points, cable may need to be run across a wall, either by being glued to the wall, left loose or contained within trunking.

How will the installation look when finished?

As we explain on our How it Works page, your Klevio can be installed in parallel to your existing intercom handset, or as its replacement, depending on your preference, as well as the level of compatibility of your existing intercom with Klevio. On average, a Klevio installation takes 3-4 hours. 

An example installation where a Klevio device is installed in parallel with an existing intercom handset

How can you prepare for your installation?

To help ensure your installation goes as quickly and smoothly as possible, there are a couple of things you can do before our team arrive on the Big Day.

Clear the area around your door

Our installers will be working primarily around your door and intercom handset – usually both are in the same vicinity. Work can get a bit messy and dusty, so we recommend clearing the area before our installers arrive. Not only will this save time for our team, but it’ll also avoid your stuff getting dirty.

Identify the nearest plug socket

Using the closest plug socket to your door and intercom will minimise the amount of cable we need to run. Try and identify which socket this is, so you can point it out to our team. This socket will be used solely for Klevio, so remember to keep it plugged in at all times, otherwise your Klevio won’t work.

Other things to note

Using your deadbolt

Many doors have an additional deadbolt installed at about waist height that enables you to double lock your door. If yours has one and you choose to double lock your door, be aware that you won’t then be able to unlock it using Klevio. Furthermore, if you decide not to double lock, we recommend checking with your home insurance whether there are any implications for your policy.

So that’s the low-down on how a simple Klevio installation works! As always, please do contact us if you have any other questions that aren’t answered in this blog post, You can write to us at And if you want to read some of our other customer support articles, they’re available at

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